Terms & Conditions

Use of This Web Site

Access to and use of this website is provided subject to the Terms and Conditions of Use (this document) which you should read carefully. By accessing this website you hereby accept same. While Aillwee Cave & Birds of Prey Centre has taken all reasonable steps to ensure the accuracy and completeness of the information on the pages of this site it can accept no legal liability in respect of any inaccuracy or incompleteness in such information.

Aillwee Cave is NOT responsible for the contents of any off site pages referenced or linked to.

Privacy Policy

Aillwee Cave & Birds of Prey Centre respect your right to privacy and comply with our obligations under the relevant Irish and European Data Protection Acts. The purpose of stating our web site privacy policy is to outline how we deal with any personal data provided to us while visiting this web site. If you are not happy with any element of the policy set out below you should refrain from use of this web site.

Disclaimer and Waiver of Liability

Every effort has been made to ensure that the information provided on this website is accurate and up-to-date. If you notice any errors or omissions please let us know as soon as possible.

It is our policy to respond and correct errors within 7 working days of receiving accurate and verified information. Report any errors to us at info@aillweecave.e This e-mail address is being protected from spambots. You need JavaScript enabled to view it or telephone +353 (065) 7077036.

Aillwee Cave & Birds of Prey Centre and its employees or agents assume no responsibility for and give no guarantees, undertakings or warranties concerning the accuracy, completeness or up-to-date nature of the information provided on the web site at this time and do not accept any liability whatsoever arising from any errors or omissions.

The site sometimes links to external sites over which Aillwee Cave & Birds of Prey Centre has no control and accepts no responsibility. Any links from this website to external websites are provided as a matter of convenience only. They should not be taken as an endorsement of the contents or practices of those external websites.


Terms & Conditions of Sale- Aillwee Cave & Birds of Prey Centre 

These terms set out the basis on which you can purchase and redeem tickets for your visit to Aillwee Cave and the Birds of Prey Centre. Once your tickets have been purchased, the booking is non-refundable. By purchasing tickets for Aillwee Cave and Birds of Prey Centre you acknowledge that you have read and agree to be bound by these terms and conditions and have read and agree to the use of the information you provide us with.

All persons wishing to purchase tickets to visit Aillwee Cave and Birds of Prey Centre do so subject to the following terms and conditions:

1. All prices are quoted in Euro. Whilst Aillwee Cave Company reserves the right to increase or decrease our prices at any time before you book, once your Booking is confirmed the price of your Booking as stated in the Confirmation Email will not change.
2. Once purchased, your day ticket must be redeemed within 5 years, unless otherwise stated on any specific offers running for a fixed period of time.
3. Online tickets are valid for one day visit only.
4. On arrival and to redeem your ticket, you must present either a printed copy or download of your booking confirmation.
5. It is the sole responsibility of the bearer of this ticket to check opening times and tour times of Aillwee Cave and The Birds of Prey Centre.
6. For Aillwee Cave scheduled tours on your arrival you shall be accommodated on the next available tour. For the Birds of Prey Flying Displays please see current schedule on the following link https://www.aillweecave.ie/opening-times
7. Children under the age of 17 must be accompanied by an adult, aged 18 years or over.
8. All Hawk Walks, once purchased online, need to be scheduled. We require a minimum of 1- 2 days notice to arrange and schedule your Hawk Walk.
9. Aillwee Cave Co and The Birds of Prey Centre reserves the right, in its absolute discretion, to refuse entry on to or remove from its premises or the vicinity any person who:-
- Is displaying any symptons of COVID-19 outlined here https://www2.hse.ie/conditions/coronavirus/symptoms.html
-Has been convicted of a criminal offence, which, in its opinion, is likely to affect the safety or enjoyment of other visitors.
- Has behaved in a manner or is likely to affect the safety or enjoyment of other visitors.
- Has used threatening, abusive or insulting words or behaviour or in any way provokes or behaves in a manner which may provoke a breach of the peace.
- Is thought to be under the influence of alcohol or other substances.
10. Save as otherwise permitted by Aillwee Cave and the Birds of Prey Centre, all persons entering must pay for admission. Tickets must be retained at all times and submitted for inspection if required. Any person attempting to gain admission without a valid ticket may be ejected.
11. In accordance with Irish Law, smoking is strictly prohibited within all Aillwee Cave and the Birds of Prey Centre in-door public spaces.
12. Any behaviour likely to cause annoyance to other visitors or confusion of any kind is not permitted. Visitors are expected to respect and conform to local laws and customs. If, in Aillwee Cave and the Birds of Prey Centre’s opinion, a visitor is behaving in such a way as to cause danger, distress or annoyance to others or damage to property, he/she may be removed from the site without refund. In addition, he/she must meet any expenses incurred as a result of such behaviour.
13. Aillwee Cave and the Birds of Prey Centre will use all reasonable endeavours to ensure that all of its facilities / displays are open for use by visitors during normal opening hours. However, Aillwee Cave and the Birds of Prey Centre reserves the right, in its absolute discretion, whether for safety reasons or otherwise, and with or without prior notice, to close its attraction or any part of it. In the event of such closure, the Aillwee Cave and The Birds of Prey Centre will refund any visitor the cost of his or her prepaid ticket. Otherwise Aillwee Cave and The Birds of Prey Centre shall have no liability whatever, including no liability for travel expenses or any other out of pocket expenses.
14. Other than liability for death or personal injury resulting from Aillwee Cave and The Birds of Prey Centre’s negligence, Aillwee Cave and The Birds of Prey Centre, its employees or agents shall not be liable for any loss or damage, direct or indirect, howsoever arising.
15. Pets or animals of any nature (with the exception of guide dogs and hearing dogs) must be kept on a leash at all times. Pets or animals of any nature (with the exception of guide dogs and hearing dogs)are NOT Permitted into the Aillwee Cave or The Birds of Prey Centre 
16. If for some reason you are unhappy with any aspect of your Booking with us, we ask that you write to us, at Aillwee Cave and The Birds of Prey Centre, Ballyvaughan, Co. Clare Ireland or by email at info@aillweecave.ie. Where possible, please quote the Booking Reference Number and provide all other relevant information. On a case by case basis consideration will be given in relation to refunding part or all of your booking. Please note that a 5% administration fee will be retained. 
17. Online bookings cannot be used in conjunction with any other special offer.
18. Tickets are not valid for groups and can only be used by individuals.
19. No two special offers can be used in conjunction with each other. 
20. The Aillwee Cave is not suitable for Wheelchairs or Buggies/Strollers.
21. By purchasing an online day ticket you agree to Aillwee occasionally contacting you via email or text message. To unsubscribe please email info@aillweecave.ie 
22. Groups minimum of 15 people - Group Rates can be obtained by emailing info@aillweecave.ie
23. Face Covering must be work on site at all times. 
​Adopt a Bird Program

1. Adopt a Bird package is for 12 months and is valid from the date of purchase.

2. Included in your pack are 3 individual passes for your use.

3. All passes to be used within the adoption time period and must be presented at entry point at each visit.

4. All passes are for entry to the Birds of Prey Centre only.

5. Under 16 year old must be accompanied by an adult at all times on the Aillwee Cave and Birds of Prey Centre site.

6. Adoption does not entitle the holder to handle or touch their bird, however as particular birds are used in public demonstrations there may be an opportunity to hold and get a picture with your bird during these times.

7. The Company reserves the right to ask any member of the public to leave the premises following misconduct towards staff, birds, or other members of the public.

8. Adoption pack is non- refundable.

9. Not valid with any other offers.

10. The Centre aims to deliver the adoption pack within 10 working days of purchase, however overseas orders may take longer.

11. All credit/debit card transactions are handled by a secure payment service.

12. Aillwee Cave Co does not disclose buyer’s information to third parties, unless we are required to under any applicable law, summons, search warrant, court or regulatory order, or other statutory requirement.

13. Aillwee Cave Co will keep personal details on file for the purpose of sending the buyer newsletters and other information included in the adoption pack.  If you wish to change these details or remove them from our system, please contact the Centre in writing to :  Aillwee Cave Company, Ballyvaughan, Co. Clare. 




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